Frequently Asked Questions

Why should I choose A-CPT exam over other certification exam?

There are many good certification exams available. However, the A-CPT exam requirements are higher than most. The A-CPT qualifications include the education and hand-on requirements that should be expected of everyone. The hands-on requirement is there to insure that the clients of the A-CPT certified have hands-on experienced personal trainers. A-CPT exam is accredited by NCCA.

How do I check my eligibility to take the exam?

You will receive a notification that you are eligible to sit for the A-CPT exam once your documentation is approved and your fee has been paid. To test, you will need a Diploma from a State approved 500 hour program or an associate degree in a health related field and 200 of practical experience and CPR/1st Aid certification. You may call 215-914-2003 to find out any information or email us at info@acptcertification.com.

Where can I get 200 hours of practical experience if I have a degree in a health related field?

• Paid and Unpaid experiences (work or volunteer).
• Supervised or mentored experience.

This experience can be completed in a clinical or fitness center setting. The documentation of his experience must be included with your application.

Is there a ACPT practice exam?

At this time we do not have a practice test available. Please visit the Candidate Handbook for the books used and the topics covered in the exam.

How do I Schedule a Kryterion exam?

You will receive an Email once you apply successfully to TW-CC with steps to apply online or by phone.

• Online (Secure and available 24 hours a day, 7 days a week).
• Onsite at your local test center.
• Calling our Regional Registration Center.

What information should I be prepared to provide when I schedule my appointment?

When you schedule your appointment, you should be prepared to provide any of the following information:

• State Issued ID
• Confirmation Email from Kryterion

How can I find out where a test center is located?

Visit our Test Center Locater to see a complete listing of all our centers.

Can I cancel and/or reschedule my test appointment via the Kryterion Web site?

You may access https://webassessor.com/TWCC up to 72 hours before the exam to cancel or change your exam time and location.

How far in advance must you schedule an exam?

Depending on the exam center, Kryterion may administer same-day exams. Other examinations may require up to two weeks advance appointment scheduling to ensure that the testing center has availability. Your test sponsor may provide you with specific information for the examination you are trying to schedule.

Can I see which questions I answered incorrectly?

No, you will receive a pass or fail notification. If your score was not passing you will receive an itemized percentage within each performance domain.

When should I plan to arrive at the testing center?

You should arrive at the testing center at least 30 minutes before the test is scheduled to begin.

What type of identification must I bring to the test center?

ID requirements vary for many exams; unfortunately we cannot list each on this page. It is the examinee's responsibility to review the ID requirements for the exam you are taking before making your appointment. Please refer to your exam sponsor registration information for their specific ID requirements.
In general, most exams require the following:
For Academic or Professional Licensure & Certification exams, you must have one valid government-issued ID bearing photo & signature. If the ID does not have either the photo or signature, a secondary ID must be presented that does.

What are acceptable forms of identification?

Acceptable forms of photo identification include:

• Driver's license
• Passport
• Military identification
• Employee identification card

Acceptable forms of non-photo identification include:

• Credit card
• Check cashing card

Social Security cards are not considered acceptable forms of identification.

Are there lockers? Can I keep my purse with me?

Because the only item allowed into the testing area is identification, we encourage test takers to leave personal items at home. To accommodate those items that cannot be left behind (such as purses), the testing centers may have small lockers available.

I am on medication. May I bring drinks/food into the testing room?

Food and drinks are not permitted in the testing rooms. Many of the exams that we administer do allow you to take a break. The exams that do not offer break time will allow you to leave the testing area to get a drink or take medication. However, the amount of time designated for that exam is not stopped when you are away from your computer.

Are there special accommodations available or do you provide special conditions equipment?

Special equipment is available if requested and approved in advance by your test sponsor. This request is then forwarded to the testing center to implement the day of the exam.

With your registration and documentation, please include a doctor's letter explaining the type of disability involved. Also include in your documentation the special accommodation that you are asking for. Please contact TW-CC/A-CPT to discuss your special testing needs.

How crowded are the testing rooms? I need to be in a quiet environment.

Many of the testing labs are set up with as many as 16 workstations, although the number of candidates on a daily basis may vary. Test center administrators aim to provide a quiet and comfortable environment for all test takers. Noise reducing headsets are available for an even quieter environment. These headsets are not to be confused with our audio headsets, which are used for exams that contain audio sections, and are also available at each testing station. Your Test Center Administrator would be glad to assist you if you have questions.

Testing Center Regulations

1. You will be continuously monitored by video, physical walk-throughs and the observation window during your test. All testing sessions are video and audio recorded.
2. You must present valid (unexpired) and acceptable ID(s) in order to take your test. Validity and number of IDs required is predetermined by your test sponsor.
3. You are required to sign out on the test center roster each time you leave the test room. You must also sign back in and show your ID to the Test Center Administrator (TCA) in order to be re-admitted to the test room.
4. You are prohibited from communicating, publishing, reproducing, or transmitting any part of your test, in any form or by any means, verbal or written, for any purpose.
5. You must not talk to other candidates or refer to their screens, testing materials, or written notes in the test room.
6. You must not use written notes, published materials, or other testing aids, except those allowed by your test sponsor. (The TCA will refer to the applicable client practice for allowances.)
7. You are allowed to bring soft ear plugs or center-supplied tissues in the test room.
8. Any clothing or jewelry items allowed to be worn in the test room must remain on your person at all times. Removed clothing or jewelry items must be stored in your locker.
9. You must not bring any personal/unauthorized items into the testing room. Such items include but are not limited to: outerwear, hats, food, drinks, purses, briefcases, notebooks, pagers, watches, cellular telephones, recording devices, and photographic equipment. Weapons are not allowed at any Kryterion Testing Center. You will be asked to empty and turn your pockets inside out prior to every entry into the test room to confirm that you have no prohibited items.
10. You must return all materials issued to you by the TCA at the end of your test.
11. You must comply with the policy of your test sponsor regarding the use of phones during scheduled breaks in your test.
12. Your test may have either scheduled or unscheduled breaks which are determined by your test sponsor. The TCA can inform you what is specifically permitted during these breaks.
13. Repeated or lengthy departures from the test room for unscheduled breaks will be reported by the TCA.
14. If you need access to an item stored in the test center during a break such as food or medicine, you must inform the TCA before you retrieve the item. You are not allowed to access any prohibited item (as defined by the client practice applicable for the test you are taking).
15. You must conduct yourself in a civil manner at all times when on the premises of the testing center. Exhibiting abusive behavior towards the TCA, or any other staff member of the test center, may result in criminal prosecution.
16. To protect the privacy of all testers, the TCA can neither confirm nor deny if any particular individual is present or scheduled at the test center.
17. Persons not scheduled to take a test are not permitted to wait in the test center.

After the test

How can I check the status of my certification?
Why haven't I received it yet?

To obtain information about the status of your certification, you must contact the TW-CCdirectly.

How can I request a name change?

Contact TW-CC directly by phone or Email

When does my A-CPT certification expire?

Certifications are valid for a period of 2 years. After 2 years you may opt to renew. Apply Online is a requirement to remain competent and have the most up-to-date information available for your field. Visit our website and click on Apply Online.

How do I renew my ACPT Certification?

In order to maintain a current A-CPT certification, the TW-CC requires that all TW-CC Advanced Certified Personal Trainers obtain two (2) CECs within two (2) two years of the initial certification and every 2 years following.

• Complete two (2) CECs by completing the continuing education opportunities that are recognized by the TW-CC.
• Document and record proof of successfully completed CECs.
• Submit completed TW-CC Continuing Education Report Form, documentation of CECs (i.e. copy of certificate of completion or attendance), and appropriate renewal fees to the TW-CC before expiration.

Check the ACPT website for the Apply Online Handbook